TThotel  tutorial

Lock supplier code ： 95720368

Download and install software. Then you can login with your current account or create a new one.

Create buildings, floors, and rooms. You can do this on either computer or App.

  • On the computer software, you can create them on the console, one by one, or in batch.
  • On the App, you can do it at Me -> Hotel settings

Add smart locks. Please download and install staff App.

Then add locks with it near the lock.You can add the installer as a staff, and assign him the role of Installer.

Please remember to delete his account after installing all locks if you don’t allow him to use the software any more.

Set room type and price. You can do it in batch at Hotel -> Rooms.

Check in. Do it at the console of Windows software. There are multiple unlock method for guests: card, passcode, and ekey.

Renew. Check out. Do it at the console of Windows software.

Reception

Room Status#

  • The blue bakcground means checked in.
  • White means unoccupied.
  • The broom icon means waiting for cleanning.
  • The link icon means this room is associated with other rooms. They are checked in by the same people.
  • The lock icon means there is no lock added to this room.

Check In#

Click an unoccupied room with the right mouse button, then choose “Check in” from the menu. There are three unlock methods: card, ekey, and passcode.

Card#

​ To issue card, please make sure the card encoder is connected to your compter. You can issue multiple cards.

Ekey#

Ekey is used to unlock via bluetooth. The guests should install the guest app. They login app with their registered phone number or email, and find their ekey in app.

Passcode#

The passcode is created from software with validity period. You can send it to guest with email or SMS.

Check-in Multiple People in a Room#

You can add guests to a room by click “Add guest” in the right mouse menu on the room.

Check-in Multiple Rooms#

You can select multiple rooms for one guest. To do this, select one room and check in first, then select more rooms.

Renew#

Click a room with the right mouse button, then choose “Renew” from the menu. The ekey will be updated automatically. But the card and passcode should be updated manually.

Check Out#

Click a room with the right mouse button, then choose “Check out” from the menu.

Room Devices Management#

The devices like lock and energy saver should be associated with a room. To check the operation records of a device, you can find them in their associated room.

Public Door#

Besides the guest room, there may be some public doors like the entrance.

When you issue a card to a guest, the card should also work on some public doors.

To do this, please manage public door groups first.

Then associate public door group to each guest room.

When we issue a room card for a guest, the card may also need to work on some public doors.

Do it in this way.

Step A: Create public doors at Hotel -> Rooms -> Public door.

Step B: Create public door groups.

Step C: Associate guest rooms with public door group.

Step D: Issue a card for guest room. It will also work on its associated public doors.